Stuck on Checking Compatibility

Thanks for reaching out @sirvss. Hopefully we can determine the cause and ensure you can complete setup.

To start, when you mention you’re stuck at the “Checking compatibility” stage, do you encounter any message, such as “Looks like Site Kit is unable to place or detect tags on your site” or is the primary issue that the check never completes, remaining in a loading state?

Secondly, please check does the same occur from a Chrome browser incognito window. If so, please?share your Site Health information?we may also be able to determine more on this.

Let me know if you have any questions with the above.

No, no message, no errors, just stuck loop!

WP version: 5.4.15
PHP Version: 7.4.33
MySQL Version: 5.5.5

Appreciate the update @sirvss. To troubleshoot this further, please share screen recording of your experience. You can use a service such as Loom or RecordIt to share a screen recording, while using the this previously used to share this privately.

Once we have this we can see what may be happening, as typically there is a message shown before plugin setup.

I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.