Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @scatterinstruments ,

    As the author of the MPGS plugin mentioned, your site has a conflict that is preventing the payment gateway scripts from loading.

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce and Woo MPGS
    • Place a test order and see if the checkout works.
    • Enable other plugins one by one, testing the checkout page after each, until the checkout page breaks again.

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope this helps!

    Thread Starter scatterinstruments

    (@scatterinstruments)

    i follow your all step, deactivate all plugin only active woo-mpgs and woocommerce,.
    then install storefront theme and test

    still is stuck, then i buy one more plugin

    https://codecanyon.net/item/mpgs-woocommerce-pro/19234791

    but its still stuck on checkout page but when we reinstall woocommerce 4.3.1 version then checkout is successfully done

    now please share the solution

    Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @scatterinstruments ,

    I tested this out on your site, and for me, the checkout with MPGS payment gateway works as expected. Please see this Gif for reference: https://d.pr/i/x99Ol3

    If the payment via MPGS still gets stuck on your end, then please try checking from a different browser. It is possible that your browser cache is causing the issue (since it works fine on my end).

    Do let us know how that goes.

    Thread Starter scatterinstruments

    (@scatterinstruments)

    Dear sir,

    At the moment its work due to woocommerce 4.3.1 is installl,

    If i update woocommerce then its stuck on checkout.

    that is my query

    Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @scatterinstruments ,

    If i update woocommerce then its stuck on checkout.

    that is my query

    Unfortunately, this is for the developers of MPGS payment gateways to fix, since the conflict is coming from the payment gateway, and other payment gateways work as expected.

    I recommend reaching back to the developers of MPGS payment gateway, or collaborating with a developer locally so they can fix the issue with the MPGS payment gateway for you.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Stuck on checkout page after Woocommerce update 4.3.1 to 4.4.1’ is closed to new replies.