Stuck on Completing upload for over 1 hour

  • Resolved Benham Design

    (@benham-design)


    4 months ago

    I am trying to use Videopress for the first time, and my 1st upload is not completeing. It uploaded just fine with in seconds but now has been stuck on “Completeing Upload” for over an hour. The file size is 202mb

    The website is https://www.digitaldesignconcepts.art/

    The page I need help with: [log in to see the link]

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  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @benham-design,

    Thanks for your patience and for bearing with us; we’re working on a backlog of support requests at this time, and we generally answer in the order received.

    I checked your site and it seems like the videos eventually finished their uploads, and seems to be playing okay. Are you still having troubles with it?
    If so, we’ll be still happy to help ??

Viewing 1 replies (of 1 total)
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