stuck on configure product listing in plugin

i just added link

Hi @theruralbadge,

I do not see any screenshots in this thread. Can you please add it again so I can take a look?

Thanks!

View post on imgur.com

Hi,

Sorry to hear about this. Thanks for the screenshot.

Please recheck the general requirements for Google Listings and Ads to work properly:
https://woocommerce.com/document/google-listings-and-ads/#general-requirements

If that does not help, can you tell me if you are receiving errors? You can check under WooCommerce > System Status > Logs what error is the site receiving? (if any, let us know).

I am sorry. I am so sick of things breaking on this site and then being told for me to find this or that and send it to you. Go to this site to send a screenshot… then i have to make an account with this other site in order to send a basic screen shot. Now i am told to check the general reqs for my site when it HAS been working fine. Here is the log screenshot https://imgur.com/SRhGTaq Why cant you allow people to just attach a screenshot rather than making them go to a completely different site? MANY companies out there allow their chats to send attachments. this is completely stupid!

https://imgur.com/a/RY0uzym Screenshot of using dropdown to select modified item. The add to cart is greyed out so that it can’t be added to cart even though i have selected the modified item in size or color.

As far as i know i meet all the requirements for Google ads.

Hi,

I apologize for this experience you had, I can understand.

I was rechecking all the responses in this thread, one of my colleagues asked you to disable all other plugins except WooCommerce and Google Listings and Ads, and then, try to configure your product listings again (The goal here, is to check if that helps to avoid the site spinning). Does that make a difference?

May I ask can you check under WooCommerce > System Status > Logs, if Google Listings and Ads is present in the drop-down Menu? If so, it is displaying any error related to Google Listings and Ads?

We’ll look forward to hearing from you.

Link to image: https://snipboard.io/423TEN.jpg

https://imgur.com/a/wOMj320 How do I make a merchant account? It says nothing about about how or where to do this? Is it another Google Merchant plugin I need?

Hello @theruralbadge,

You can connect your merchant account from the plugin’s interface page.

Link to image: https://i.imgur.com/hKHGpma.png

To test the connection, you can visit the following directory:https://shop.theruralbadge.com/wp-admin/admin.php?page=connection-test-admin-page

As for creating a merchant account, you check this guide from Google: https://support.google.com/merchants/answer/188924?hl=en

Hope this helps!

I try to set up merchant center and it tell me to copy HTML tag from my website, BUT IT DOES NOT TELL ME WHERE TO FIND THE TAG. This is not straight forward instructions and only continues to delay the fixing of my site!!!!!!!!! https://imgur.com/a/wOMj320

It also tells me to place it in the code BUT IT DOESN’T TELL ME WHERE TO FIND THE CODE!!!!

Now continuing on with MORE issues. In the merchant Ctr it wants me to ADD a SHIP from address and wants me to put my address. I have PRINTFUL on Demand ship the items for me and Printful has multiple addresses it uses. I cant list all the addresses for PRINTFUL? I dont want my personal address listed here as a ship from address? https://imgur.com/a/wOMj320

Hi there @theruralbadge!

At this point, it seems there’s quite a few issues left to resolve, and we’d definitely like to help you get Google Listings and Ads up and running without any further problems.

With that in mind, please contact us directly on our support platform at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there, as we can look at the site’s admin area to check how Google Listings and Ads is set up and for you to share more specific details about what’s been setup that would not be appropriate for a public forum (like screenshots of your Google Merchant Center account).

Thank you!