Stuck on "Creating ZIP Archive"

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter Kim L

    (@kimbupamu)

    Anyone? Still need help with this.. Otherwise I guess it’s time to look for another plugin..

    I’ve got same problem.

    Plugin Contributor Paul de Wouters

    (@pauldewouters)

    Hello

    What total size is the site?
    Could you post the info that is under the Help tab on the admin page? ( Server Info)

    Thanks

    Thread Starter Kim L

    (@kimbupamu)

    Hello Paul,

    All the info on that page?

    Thread Starter Kim L

    (@kimbupamu)

    The total size of the backup is just 356MB.

    i have the same issue, my site is about 700BM

    Thread Starter Kim L

    (@kimbupamu)

    Any update devs?

    same problem here

    Plugin Author cuvelier

    (@cuvelier)

    Hey guys, sorry for the delay in reply.

    I recommend you all enable support and get in touch with us through there.

    Look forward to hearing from you,

    Cheers!
    Owain

    same problem here too… stuck on ‘creating zip archive…’
    Looking via FTP I see that the sql and zip is created but the .schedule-running file is still there.
    Enabled support, but unable to type in the window title ‘New Message’. I click on the menu icon, then the window title changes to BackUpWordPress Support and a faint ‘No conversations’. Can’t type in window.

    Was able to get in touch via Support tab by using IE instead of FF.

    Plugin Contributor Paul de Wouters

    (@pauldewouters)

    jcimb

    the support window might have been blocked by a popup manager

    I’m having the same problem. In my case I just deleted the .schedule-default-X-running file and refreshed my backup page. The previously hung backup then showed up in the list and I was able to download it and restore. It looks like it was indeed a complete backup FWIW.

    Tate

Viewing 13 replies - 1 through 13 (of 13 total)
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