Stuck on Importing orders (progress bar)

Hi @shayeryan,

Please share the screenshot of the browser console screen when the import is getting stuck. Also, try deactivating all the plugins on your site except Woocommerce and try importing.
If the issue still persists please share your importing file. You may please share it with us via support.

I can’t disable the plugins right now but here is the screenshot.

I looked under media and I noticed that the file is getting .txt added to the end of the file I’m uploading. Could this be causing the issue? (2021/02/woocommerce-order-export.csv.txt)

Screenshot:
https://www.sagestreettrading.com/wp/wp-content/uploads/2021/02/screen.jpg

Hi @shayeryan,

We are unable to access the screenshot file you shared. Try uploading here and share the link.

Here you go:
https://snipboard.io/dObeRu.jpg

Hi @shayeryan,

Please share your importing file and the fatal error log(Woocommerce>status>logs>fatal-error). You may please share it with us via support.

Hi @shayeryan,

It’s been a while since we heard from you, so we are marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic or followup and we’ll be happy to help out.