Stuck on step one

Did you select an area to crop to on the image”? I think that should be the problem if the button isn’t enabled.

OK, thanks to whomever replied. it doesn’t seem to show up here but he said:

sewpafly wrote:
Did you select an area to crop to on the image”? I think that should be the problem if the button isn’t enabled.

I just realized the real problem, thanks to that post… The thumbnail showing is incorrect. but there is no option to see the ORIGINAL picture to create a NEW thumbnail. I can’t create a new thumbnail from the already existing incorrect thumbnail.

when I select any of the pictures on the right, all of the options i have, it does not update the main picture area…

Ok, I’m starting to understand the problem.

in the window on the left it shows ONE of the thumbnails instead of the original image. Is there a setting to change to make the main picture (left) be the original and see the changes on the right (thumbnail list) only?

at the moment it updates the left with the latest thumbnail, which I don’t want to work from.

I think I know the problem. The image on the left is actually taken from what wordpress regards as the “official” image, which can be modified by any crops that you made in the official editor. All thumbnails are derived from this image, and those current thumbnails are shown on the right. (For this plugin you won’t see the thumbnails “as cropped” until you get to Step 2).

(If I’m right) You can reset the original image by loading the picture in the official editor, and choosing the option to “Restore Original Image” so that the image you see on the left is the full image from which you can make your crops.

I am looking for the restore original Image option but I don’t see it.

For some reason the Main image in the Library area is giving me this:

admin-ajax.php

Dimensions 400 × 240

Though I have not declared that size anywhere. It is consistent throughout.

WordPress resizes the main image to 400px so that you can work on the image without it being too big. I followed that convention (in fact I use the same code that wordpress does). So you are in fact seeing a resize of the original image, but all the calculations for the actual size and thumbnails are done on the “real” thing.

its not the width that Im having trouble with but the height..

here is a screenshot of the main image edit area. ( I don’t think this is related to your plugin)

Missing Image Parts

Sorry, I took so long to get back to you. That is very strange, I have never seen anything like that… Does this issue go away if you disable my plugin? Does it happen to every image, or just ones in vertical orientation? Does it happen only to pictures that you open in PTE? This might be something to bring up in another part of the support forums to see if anyone else has had similar experiences…

Here’s a couple that I found (I’m not sure if they will be of any help):
https://www.ads-software.com/support/topic/wp-automatically-cropping-images?replies=3
https://www.ads-software.com/support/topic/portrait-image-cropped-in-image-editor?replies=1