Stuck Processing

  • Resolved Love Skin

    (@love-skin)


    6 years, 12 months ago

    Plugin is stuck in processing. It works on my other site which has simple products, but it is stuck on this site which has variable products.

    Michel as requested a list of the plugins on my site. These are the ones that are running on LOVESKIN only and not on the other site.

    Better WordPress Minify
    Version 1.3.3 | By Khang Minh

    Connects – Mailchimp Addon
    Version 2.2.0 | By Brainstorm Force

    Google Analytics for WordPress by MonsterInsights
    Version 7.0.4 | By MonsterInsights

    Latipay For Woo
    Version 1.0.0 | By latipay

    Minify HTML
    Version 1.98 | By Tim Eckel

    Postman SMTP
    Version 1.7.2 | By Jason Hendriks

    Regenerate Thumbnails
    Version 3.0.2 | By Alex Mills (Viper007Bond)

    WooCommerce New Zealand Post
    Version 1.3.2 | By WooCommerce

    WP Add Custom CSS
    Version 1.1.2 | By Daniele De Santis

    WP Super Cache
    Version 1.5.9 | By Automattic

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @love-skin,

    I don’t know if I already asked, but could you check your ‘wp-content’ and ‘wp-content/plugins/wp-product-feed-manager’ folders for any error log files and send them to [email protected]?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Solved through email. User uninstalled and reinstalled the app and it worked again.

    I am having the same stuck in processing status. i uninstalled multiple times and doesn’t solve. please help?

    ok got it to work, i uninstalled 2 plug ins. not sure which one gave it the problem.

    – ithemes security
    – Wordfence security

    can you update this post and let me know if you solve the issue so i can activate them again
    thanks

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @da1999,

    It is the Wordfence plugin that has some issues with our plugin. We are currently working on it and I will inform you when the update is ready.

    Best regards,
    Michel

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @da1999,

    We finally have some good news (and it’s not an April fool joke :-)). Today we released new update ready. This update (version 1.8.3) has the option to disable the background process that sometimes is blocked by the Wordfence safety plugin. So in your case it should get your feeds up and running again. To get this update to work with Wordfence, please follow the next steps:

    1) Download and install the new update (version 1.8.3) (download from your account page here: https://www.wpmarketingrobot.com/your-account/)
    2) First open the Feed Manager -> Settings page and there click on the “Clear feed process” button
    3) Just to be sure, try generating a feed. This will probably not work, but because the background process does have some advantages, it’s worth a try
    4) If step 3 does not work and you’re feed still stays in the processing mode, proceed with step 5
    5) Again open the Feed Manager -> Settings page and click on the “Clear feed process” button
    6) Then select the “Disable background processing” option
    7) Try regenerating a feed again and this time it should work!

    Let me know the result and if everything is OK now.

    Have a nice day,
    Michel

    just did as described and it worked

    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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