Student Signup/Login not working

The website this is installed on is https://courses.bgr8training.co.uk/

Hello @mtdwilson

Thank you for sharing the link to your page. I was able to register on your site with no issue.

Would you please clear the browser cache and try again. If this issue is still persisting, would you please share the error you see when you are trying to sign up as a new user?

Kind regards,
Nastia

• This reply was modified 7 years, 10 months ago by Imran - WPMU DEV Support.

Hi Nastia, I cleared all browser cache, opened the page in an incog window, created a new account where it told me I could now add the course to my cart. When I clicked on the show [course] button (my only option) it refreshed the page but the enrol button remains, no option to add to cart.

I tried pushing the enrol button anyway and it brought up the login/create account pop up again so i signed in with the account I’d just created but it is still only showing the enrol button with no option to add to cart.

It has to be said that’s better than what it done earlier as it froze on the popup for signing in but it still doesn’t let users buy the course

I just went back and refreshed the page and got an add to cart button, how can avoid this with potential students?

Hello mtdwilson,

I can see you created new thread here https://www.ads-software.com/support/topic/enrolmentpayment-things-just-not-working/ – it looks like those issues are related, so lets follow up in that new thread.

kind regards,
Kasia

I need some assistance with my CoursePress page. When I get the prompt to enroll, I get a create account screen and then it freezes. I am unable to log in at that point. my page is https://www.cooperdesignsgroup.co

Hi @usermmom,

Would you please start a new thread per forum rules and we will check this out for you.

Thank you,
Predrag

How do I start a new thread? I did not see an option to do so.

Michelle

Hi Michelle,

Each plugin support section has a ticket submit form when you scroll down to the end of page, for CoursePress questions you can click here and it will take you there:
https://www.ads-software.com/support/plugin/coursepress/#new-post

Cheers,
Predrag