STUMPED

  • Resolved condor111

    (@condor111)


    1 year, 1 month ago

    Using Brevo all systems checked and all DNS zones implemented. API key created and yet I can still not send a test email.

    Versions:
    WordPress: 6.3.2
    WordPress MS: No
    PHP: 8.0.30
    WP Mail SMTP: 3.9.0

    Params:
    Mailer: sendinblue
    Constants: No
    API Key: Yes

    Debug:
    Email Source: WP Mail SMTP Mailer: Brevo unauthorized: Key not found

    Event #21ErrorMailer: Brevo unauthorized: Key not foundForminatorOctober 12, 2023 at 8:08 pm

    Event #20ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:56 pm

    Event #19ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:46 pm

    Event #18ErrorMailer: Brevo unauthorized: Key not foundForminatorOctober 12, 2023 at 7:45 pm

    Event #17ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:39 pm

    Event #16ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:35 pm

    Event #15ErrorMailer: Brevo unauthorized: Key not foundBulletProof Security ProOctober 12, 2023 at 7:22 pm

    Event #14ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:21 pm

    Event #13ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:13 pm

    Event #12ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:12 pm

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support David

    (@dpinson)

    Hi there @condor111,

    You may be creating the API key under the SMTP tab. Make sure to click the API Keys tab first:

    https://a.supportally.com/i/XFhuuK

    After that, hit the link to generate your API Key.

    In case it helps, you can check out this guide in our documentation. It walks through setting up a connection to Brevo, and includes screenshots of each step in the process: https://wpmailsmtp.com/docs/how-to-set-up-the-sendinblue-mailer-in-wp-mail-smtp/

    I hope that helps! Have a great day!

    Thread Starter condor111

    (@condor111)

    Hi David yeah that is the catch 22 on this one since I set up two prior to this install and they worked as directed. Everything in the tutorial has been done. I even created new API keys before and after changing the DNS requirements. That is why I am baffled. the two other sites worked perfectly. I will recheck all SPF DNS DMIK settings. It is crazy.

    Thread Starter condor111

    (@condor111)

    Fixed and yes it was human error thanks Dave I looked at this too quickly and then relooked again today it was the smtp key I was making. not the API

    https://a.supportally.com/i/XFhuuK

    • This reply was modified 1 year, 1 month ago by condor111. Reason: added link for others
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘STUMPED’ is closed to new replies.