• Resolved grafiti4u

    (@grafiti4u)


    I have been building my page for the past 2 days, using the round style and the full panel opens on the right side. Just about 10 minutes ago, I see all my photos are now only displaying square – and NO panel opens now! What happened? My client wants what I showed them – this is not working correctly. Please help!
    thanks,
    Kristi

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter grafiti4u

    (@grafiti4u)

    Seems to be working now – odd – maybe it was something on my end. Thanks!
    Kristi

    Plugin Author Oleg Goltsev

    (@amothemo)

    Hi Kristi,

    1. As I can see you have a JS error on the page. Open the console in any browser to see it.
    In short in most cases the panel won’t work if you have red JS errors on the site / in the console.

    2. Something is wrong with the HTML output either, the li elements (each is member thumbnail) has to be inside ul tag with certain classes and id (they are not). Maybe some script deleted it? Did you use the plugin shortcode?

    3. Panels also has to be inside a div with certain CSS class, on your page they are by their own.

    In total – everything is wrong on the page, and member thumbnails/panel can’t work. This is not cumming from the Team plugin, unless someone has edited/changed its code on your site, because it looks like that.

    Here is a quote from plugin FAQ, maybe it will help –

    When I click on member thumbnail nothing happens, the info panel doesn’t appear.
    Probably it’s a conflict with some of your other plugins or even with the theme. Try to disable the plugins one by one to find the one that causes the problem.

    Plugin Author Oleg Goltsev

    (@amothemo)

    Hmm, yes, it works now. Really odd…

    • This reply was modified 6 years, 11 months ago by Oleg Goltsev.
Viewing 3 replies - 1 through 3 (of 3 total)
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