• Hello. I thought I canceled my subscription many months ago because I can’t work for health reasons. Payment collected from the card saved on the account. It’s a huge amount for us, only my partner works. The amount of £30 resulted in an overdraft on my account. I have asked for a refund many times, but I only get the same answer: Unfortunately, the subscription renewals couldn’t be refunded

    Who else can I contact to get a refund? Only one man answers me all the time.

    I described my situation to them that for health reasons I am not working and it is a huge expense for me, especially since I do not use this plugin. It’s really not OK. Sometimes you have to go out against the man, and not just treat people onky like a ticket in the system…

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  • Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Hello @mbl85

    Please take note that this support forum is not an appropriate platform for addressing private matters such as refund requests (as this goes against the community rules). Our head manager has already responded to your refund request via email. We kindly ask you to review your email inbox for this correspondence.

    We extend our well wishes for your health and a swift recovery.

    Best regards

Viewing 1 replies (of 1 total)
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