• Resolved sagaranvekar

    (@sagaranvekar)


    Hi,
    When the Klaviyo plugin is installed and enabled, it changes the font style across the entire website, displaying bold and italic fonts even before adding the embed form. We are using Elementor, the Hello theme, and an HTML block to add the Klaviyo embed code in the footer. The website loads correctly for a moment, but after that, the font sizes become inconsistent throughout the site.

    Everything works fine if I disable plugin.

    Please help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author klaviyo

    (@klaviyo)

    Hello, this can happen if you are using Klaviyo-hosted fonts. In Klaviyo, navigate to?Content > Images & brand > Fonts to see if this is the case. You would need to make sure that any Klaviyo-hosted font is not getting utilized by your website’s CSS, unless intended. Feel free to contact support if you need further assistance.

    Thread Starter sagaranvekar

    (@sagaranvekar)

    Thank you very much for the quick reply. No, there is no font set there. Please take a look:
    https://monosnap.com/file/E7UfAwfl8DgBlo43Fa20iUinus220R

    What I found is, in Klaviyo,when I go to Signup-forms > select form > Styles > Under ‘Text and headings’ > Text element is set to ‘Body’. I tried changing it to other heading tags, but it keeps defaulting back to Body. Is it somehow adding styling to whole body tag?

    Plugin Author klaviyo

    (@klaviyo)

    Please?contact support?so that the appropriate team can look into your Klaviyo account settings determine what the conflict is.

Viewing 3 replies - 1 through 3 (of 3 total)
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