• Resolved arpitkr

    (@arpitkr)


    I have a weird issue on one of the sites . In editor, under upload tab, the Media Library overlaps the Editor buttons ( like Filter to select either photos/video), or to add a photo/video through a link or by uploading the media to media library

    Please see screenshot attached
    ScreenShot to Editor

    I did run troubleshooting, and it seems there is a conflict with Bold Builder. I can and will get in touch with the Devs, but unfortunately I cannot disable the builder itself, as the complete site is based off it.

    As a workaround, (altough I dont know much) I tried to make changes through CSS. But it doesn’t work

    .__MediaGalleryContainer-sc-18rwr03-3.bWQUav {
    overflow: hidden scroll;
    padding: 0px 1em;
    margin-top: 10em;
    position: relative;
    width: 100%;
    flex: 1 1 auto;
    min-height: 100px;
    }

    Can you please suggest how to move forward? I have also attached the site health

    Site Health

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • @arpitkr Hi there! Thanks so much for your report as there does appear to be a conflict with that plugin. In the meantime, you may also use the Health Check and Troubleshooting plugin and enable its troubleshooting mode. Next, leave Bold Page Builder disabled, and enable Web Stories so you can access the Web Stories editor once more (like this).

    This mode disables active plugins safely because it only affects the experience of the logged-in user.

    @arpitkr It appears that the plugin is loading JavaScript and CSS files on the story editor which is what’s causing this conflict. I recommend contacting their support to report this issue. As a temporary workaround, you can navigate to the settings in Bold Page Builder to uncheck the web-story post type.

    Thread Starter arpitkr

    (@arpitkr)

    thanks @luckynasan , the work around works. I will surely be contacting with bold-builder devs about this

    @arpitkr We will close the topic here. Please do reach out in a new topic if you have any other questions about the Web Stories plugin. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Styling issues in editor’ is closed to new replies.