Sub Categories with/without products

  • Resolved webcart

    (@webcart)


    2 years, 8 months ago

    Hi,
    I came across something strange.
    When I go to this URL I see the subcategories without the products. This is the way I wanted it to be and I made it within Products – categories – the specific category to show only subcategories.

    But, when the url is with ? the same page shows only the products! Link
    I need it to show only subcategories as the “clean” url.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Thanks for reaching out.

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Best,

    Thread Starter webcart

    (@webcart)

    Hi @daniyalahmedk,
    Many thanks for your quick reply.
    You were right!
    Plugin ‘Product Filter by WooBeWoo’ made this problem.
    I will get in touch with them to try to find a solution.

    Thanks again.
    Great suppoprt ??

    Hi @webcart

    Thank you for the update. Glad to hear you found the cause of the issue. If you have any other questions, feel free to create a new topic ??

Viewing 3 replies - 1 through 3 (of 3 total)
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