Sub-Item in Dropdown Not Displaying Symbol

  • Resolved chrislowthian

    (@chrislowthian)


    7 months, 3 weeks ago

    Hi in our drop-down on both the admin side and the public create a ticket page, the symbol at the start of the sub item no longer shows (see screen shot)

    I have checked the encoding on the website and that is setup correctly.

    After some testing I can see it shows correctly with Plugin version 6.1.11 but not on 6.2.0 and 6.2.1.

    I am using WordPress 6.6.

    Please can you assist?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jawad Ahmed

    (@jawada)

    Hi @chrislowthian ,

    Thank you for reaching out and bringing this to our attention. I will escalate this issue to our development team to review and address in the next version. Please bear with us in the meantime.

    If you have any further questions, please let us know.

    Warm regards,

    Thread Starter chrislowthian

    (@chrislowthian)

    Hi @jawada

    Do you have a release schedule or timeline for updates? Just so I can update staff members.

    Thanks

    Thread Starter chrislowthian

    (@chrislowthian)

    Just to confirm 6.2.2 has NOT fixed the issue.

    Thanks

    landmanua

    (@landmanua)

    Same problem with 6.3

    Hi! I have the same problem with version 6.3.0. Any news on this?

    Plugin Author Jawad Ahmed

    (@jawada)

    Dear All,

    We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

    If you have any further questions, please feel free to reach out.

    Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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