Sub-menu can’t be opened on mobile Safari

  • Hi! I’m using free version of your theme with some adjustments in child theme. I’ve found out that third level sub menu doesn’t open on iPhone. I’ve checked with the parent theme and it has the same problem.

    Steps to reproduce:

    • Open website on iPhone (Safari browser)
    • Tap on ‘Каталог товар?в’ (big green button)
    • Tap on ‘Конструктори УмБум’
    • Tap on any menu item that has sub-menu, for instance ‘Конструктори Зал?зна дорога НО(1/87)’
    • In other words: have the following menu structure menu item -> sub-menu item -> sub-sub-menu item. Try to reach and open ‘sub-sub-menu item’.

    Current behavior:

    • It works fine on all Android devices
    • It doesn’t toggle sub-menu view
    • Instead you are redirected to the very beginning of the menu

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @atip,

    Please check if the menu is set as the primary menu in the menu settings. If it is not, set it as the primary menu.

    Please refer to the screenshots below for help.

    https://ibb.co/DgCgq0qJ

    Thank You.

    Thread Starter atip

    (@atip)

    Hi! It is set as primary menu. Problem appears when I try to open sub-menu on iPhone (number 2 on screenshots).

Viewing 2 replies - 1 through 2 (of 2 total)
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