• Resolved lohenyee

    (@lohenyee)


    Sub-menu overlaid by another sub-menu before it can be clicked.

    I can’t click the sub-menu when mouse over the sub-menu beside another menu below, it simply loads another sub-menu from the menu below it, and the sub-menu which I need to click is replaced by that sub-menu.

    As per the image below:

    image

    Example site

    Kindly provide a solution. Thanks in advance!

    Regards,
    Yee

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello There!

    We really appreciate you writing in.

    This seems to be a theme bug. Thank you for reporting the bug.

    Please add the following CSS code to the theme’s custom CSS section in the Customizer and save.

    .main-navigation ul ul {
    
        visibility: hidden;
    }
    .main-navigation ul.menu > li:hover > ul {
    
        visibility: visible;
    }
    .main-navigation ul ul li:hover > ul {
    
        visibility: visible;
    }

    This issue will be fixed in the next update.

    Hope this information was useful.

    Thank you!

    Thread Starter lohenyee

    (@lohenyee)

    Hi Scott,

    Thanks for your reply. Unfortunately the CSS code doesn’t work as desired.

    Now the menu does not load any sub-menu when mouse-over it.

    Example link is HERE.

    Any help is much appreciated.

    Regards,
    Yee

    Hello There!

    We really appreciate you writing in.

    Could you try again,

    .main-navigation ul ul {

    visibility: hidden !important;
    }
    .main-navigation ul.menu > li:hover > ul {

    visibility: visible !important;
    }
    .main-navigation ul ul li:hover > ul {

    visibility: visible !important;
    }

    Hope this information was useful.

    Thank you!

    Thread Starter lohenyee

    (@lohenyee)

    Hi Scott,

    I’ve just tried but it still didn’t work.

    The issue still persist.

    Thanks.

    Regards,
    Yee

    Thread Starter lohenyee

    (@lohenyee)

    Hi Scott,

    Thanks for reply.

    I’ve just emailed to the support with the subject : Sub-menu CSS Issue, hopefully the issue can be solved.

    Thanks in advance.

    Regards,
    Yee

    Hello There!

    We really appreciate you writing in.

    We have added the above code to the end of the CSS file to fix the issue.

    Also,

    Have you rated and reviewed our theme yet?
    If not, could you please support us by rating and reviewing our theme at

    www.ads-software.com/themes/accesspress-store/

    so many people can know of us.

    Thank you!

    Thread Starter lohenyee

    (@lohenyee)

    Hi Scott,

    Issue solved! Thanks for your team’s support, well done!

    I’ve rated and reviewed your great team.

    Thank you!

    Regards,
    Yee

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Side note:

    @scottbadger This is very serious and please read this reply carefully. I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://codex.www.ads-software.com/Forum_Welcome#The_Bad_Stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Sub-menu Overlaid (Replaced) By Another Sub-menu’ is closed to new replies.