Sub-Order Issue!

  • Resolved cdoda

    (@cdoda)


    2 years, 7 months ago

    We are getting some Sub-Orders appear in WooCommerce>Order!
    For example let’s say the Original Order has two products in it, then two other Sub-Orders appear that each have one of the products of the Original(normal) Order. We don’t need that just the normal Original Order, could you help us in this regard? Where is the issue coming from?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there!

    We don’t need that just the normal Original Order, could you help us in this regard? Where is the issue coming from?

    That depends on how the sub order is setup. Are you using a vendor system or a plugin to split up orders? Or something else?

    Kind regards,

    Thread Starter cdoda

    (@cdoda)

    We are using Dokkan!

    Plugin Support con

    (@conschneider)

    Engineer

    Hi again,

    We are using Dokkan!

    Thank you for the added info. Since this is a third party product that we neither manufacture nor support I am gonna leave this thread open to see if anybody can pitch in.

    I also recommend to contact Dokan directly via: https://wedevs.com/account/tickets/

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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