Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @vikasbobi,

    Can you please deactivate the coming soon mode temporarily so that we can check the menu from our end as well?

    Looking forward to it.

    Kind regards,
    Aradhy ??

    Thread Starter vikasbobi

    (@vikasbobi)

    Thanks Aradhy Singh (BSF)(@bsfaradhy) for your reply. The maintenance mode is disabled, as asked by you.
    Kindly recheck and inform me solution.

    Hi @vikasbobi,

    Thank you for disabling it. Upon inspecting the site, I observed that the current active theme is not Astra but Elementor. In such a situation, it would be better to post this on the Elementor forum as they would be able to explain this better.

    Let us know if there’s anything else we can add.

    kind regards,
    Aradhy ??

    Thread Starter vikasbobi

    (@vikasbobi)

    Hi,

    Strange to hear that this is elementor theme ( I use elemenor as site builder only), when my active theme is Astra https://prnt.sc/bG8kWdFGBcmC https://prnt.sc/WwNvZzbQYaty
    I will raise a ticket in elementor as you suggest, but think they will ask to approach Astra support team for a solution.

    Hi @vikasbobi,

    I apologize for the confusion. I checked it on Firefox and somehow misunderstood that it was using the Elementor theme. I checked further, and it appears that the submenu is not visible because the width of them not set properly. If I zoomed in on the screen size, it showed them on the extreme right side. For a visual reference, please checkout this screenshot.

    To fix this, kindly configure the submenu width under Customize > Header Builder > Primary Menu > Submenu width. Here’s a screenshot to guide you with a visual reference: [Link to Screenshot]

    Hope this helps.

    Kind regards,
    Aradhy ??

    Thread Starter vikasbobi

    (@vikasbobi)

    Thanks solved

    Hi @vikasbobi,

    Thank you for the update! I’m glad that the solution helped.

    Feel free to mark this ticket as resolved, but don’t hesitate to reach out if you need any further assistance in the future.

    Best regards,
    Aradhy ??

Viewing 7 replies - 1 through 7 (of 7 total)
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