Sub sub menu issue

When you added the menu items at a third level, were you using the menu found in Appearance > Menus?

yes i am using Appearance > Menus to add the menus. I am using pages and product categories for the menu.

So pages work as a third menu item, but products don’t?

1st level menu is – Page
2nd level menu is – Product Category
3rd level menu is – Product Category

nothing is working in 3rd level i have tried both pages and product categories. when i click on 2nd level menu to see the 3rd level menu instead of open, it closes the 2nd level menu as well.

Can you list out the plugins you have? Should be able to just copy and paste them. Doesn’t matter if they’re active or not (for us).

Advanced Responsive Video Embedder
Contact Form 7
Hello Dolly
Top 10
WooCommerce
Wordpress Ad Widget
WP-PageNavi
WP Review
ZillaLikes
ZillaSocial

I had left three more plugins following are these:

Akismet
UserPro
WPBakery Visual Composer

I don’t see anything in the code that would limit the depth of menu items that you could have in this theme. Maybe it could be a conflict with another plugin. Are you okay with deactivating all of your plugins to explore whether any could be responsible?

Instead of deactivating plugins, can we set depth externally? If yes then from where i can set the depth and what is code for that?

The depth is already set to be limitless. This can be seen in the theme’s header.php file on this line of code:

<?php wp_nav_menu( array( 'theme_location' => 'primary' ) ); ?>

The way the theme says the menu is limitless is by not specifying the depth.

This is because the ‘wp_nav_menu‘ function has a depth option ($depth) that by default displays any depth:

(integer) (optional)
How many levels of the hierarchy are to be included where 0 means all.

-1 displays links at any depth and arranges them in a single, flat list.
Default: 0

Is it a known issue in this theme?

Is it a known issue in this theme?

From what I can tell here, there is no issue with the theme. The theme already allows for unlimited menu levels.

when i click on 2nd level menu to see the 3rd level menu instead of open, it closes the 2nd level menu as well.

Looking at the demo, the 3rd level is shown when you just put your mouse over (mouseover, hover) the 2nd level, not click.

If that does not work for you, please try disabling all plugins, switching to another browser and see if the problem still exists.

Also, you may want to give us the URL to your website so the developers here can see that in action. If that’s not possible, please post screenshots.

Theme should be Pluto by Osetin

Please follow the steps to replicate the issue at your end:

1. Create one new page lets say “Books”
2. Now create new product category lets say “English”
3. Now Create one more product category lets say “Comic Books” this category should be child of English product category.
4. Create menus in first level add “Books” page in second level add “English” product category below Books and in third level add “Comic Books” below English Product category.
5. After this you will be able to see Books when you click on Books you will see English but when you click on English instead of showing Comic Books it will close the English menu.