Sub total coming out wrong

Hello @jasmeetsingh ,

Thank you for reaching out to us.

We will troubleshoot your issue and try to fixed this issue as soon as possible and release latest plugin version.

We will get back to you soon with 1 or 2 days.

I hope sound good to you.

Thank you,

Hi there,

Any news about update? Have the same problem here, subtotal comes out wrong.

Thanks

Hello @jasmeetsingh ,

Thank you for reaching out to us.

We will troubleshoot your issue. Allow some time. We will get back to you soon.

Thank you,

Hello @jasmeetsingh, @pointwebfactory

We have fixed this issue on plugin version 1.9.4. So, Please update it and check it your issue.

Thank you,

Hello,

Still not working for me, when I add more then 5 extra product addons subtotal comes our wrong. Here is the link of our working version website if u want to take a look.

Link: https://narada-holding.com/locanda1/product/cheeseburger-classic/

Thank you!

Hi there,

Any news about problem with subtotal result?

Thanks!

• This reply was modified 3 years, 5 months ago by pointwebfactory.

I actually did something else.. I will reinstall and test it and will get back to you guys. Hopefully by this week’s end.

Hello @jasmeetsingh @pointwebfactory

Sorry for the inconvenience with issue.

We are looking in to it. We will back asap.

Thanks.

Hello @pointwebfactory

We have checked subtotal issue on our server but we didn’t replicate the same issue as per your given URL( https://narada-holding.com/locanda1/product/cheeseburger-classic/ ). You can check here video in which we tested but didn’t replicate the same issue – https://screencast-o-matic.com/watch/crQIopVQ9gq.

Might be its happening with some other plugin conflicts. So it would be great if you can disable other plugins. After that if still problem persists then please send video with us( In the video, Please cover addon settings ) on this email [email protected]. It would be more helpful for us and based on that we can solve issue asap.

Thanks.

Hi there,

Thank you for your response, subtotal comes out wrong after u go to check out, before that results is ok. Please check my link once again and after you mark few extras try to go on add to cart (dodaj u kosaricu in my language) and after that go to checkout (vidi kosaricu in my language).

Thanks.

Hello @pointwebfactory

As per your response, we compared and checked as per your websites flow but its working fine on out server. You can check here video in which we tested but didn’t replicate the same issue – https://screencast-o-matic.com/watch/crQTQJV6An0.

Might be its happening with some other plugin conflicts and some default woocommerce hook remove/changed from theme or plugin. So it would be great if you can disable other plugins. After that if still problem persists then please send video with us( In the video, Please cover addon settings ) on this email [email protected]. It would be more helpful for us and based on that we can solve issue asap.

Thanks.

Hello @pointwebfactory ,

Thanks for your reply.

I’m going to mark this as resolved.

If you have any further questions, you can start a new thread.

Thanks