Subcategories repeatedly disappearing

  • Resolved bheadrick

    (@bheadrick)


    3 years, 11 months ago

    I’ve had a recurring issue where subcategories disappear.

    I have some categories set to display subcategories and other categories set to display all products.

    In both scenarios, nothing displays under the category except products explicitly set to those categories. I’m able to fix the problem by re-saving one of the subcategories.

    I’ve tried running “recount terms” but it doesn’t do any good.

    I’m currently on version 5.1.0 of WooCommerce.

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  • Thread Starter bheadrick

    (@bheadrick)

    I’ve restored a db to a local dev environment where the production site was in this state and upgraded to 5.2.1. The subcategories are still not displaying, and running recount terms as well as rebuilding the products table does not resolve the issue.

    Thread Starter bheadrick

    (@bheadrick)

    Originally, this issue existed even when only storefront and woocommerce were active, but I tested again, and this is no longer the case. Now, it appears to be related to another plugin, so it’s definitely not a WC problem anymore

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