Subdomains not working showing 404 not found

  • Resolved Ana

    (@anurhngmailcom)


    5 years, 10 months ago

    Hi

    Actually I moved multi site from https://allcryptoaffiliates.com/ and its subdomain created https://ana.allcryptoaffiliates.com/ which must work to the new link but its not working what should i do?

    [offer of site credentials redacted]

    Configuration code is here.

    define( ‘WP_ALLOW_MULTISITE’, true );
    define(‘MULTISITE’, true);
    define(‘SUBDOMAIN_INSTALL’, true);
    define(‘DOMAIN_CURRENT_SITE’, ‘www.appoxe.com’);
    define(‘PATH_CURRENT_SITE’, ‘/’);
    define(‘SITE_ID_CURRENT_SITE’, 1);
    define(‘BLOG_ID_CURRENT_SITE’, 1);

    I am using plesk panel for hosting server and wordpress latest version.
    fortuna premium theme.

    Thanks

    • This topic was modified 5 years, 9 months ago by bcworkz.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator bcworkz

    (@bcworkz)

    I removed you offer to share credentials. Never share your credentials with anyone in these forums, or anyone you don’t personally know and trust anywhere for that matter. Not only is doing so risky for your site, the recipient incurs great liability, much greater than they may realize.

    If you haven’t yet done so, log into your network admin and go to Network Setup and follow instruction #2.

    Is the 404 page you saw the simple page delivered by your server or the themed page with your site header delivered by WP? I’m currently seeing a 500 status come back, so something has changed external to WP. Have you added a subdomain through plesk or is your server setup for wildcard subdomains?

    Thread Starter Ana

    (@anurhngmailcom)

    Thank you @bcworkz

    Now 404 error is resolved but subdomain showing default server page.

    Can you please guide me how could i resolve this?

    Moderator bcworkz

    (@bcworkz)

    Your ana subdomain is currently redirecting to a completely different domain. If this redirect occurs before the request reaches WP, WP will never have a chance to evaluate the request and serve the ana sub-site. Redirects like this are usually setup in plesk or in .htaccess. Even if the different domain is an alias of your main site, WP has lost the ability to “see” the ana sub-domain request due to the redirect. The sub-domain request needs to reach your WP installation unchanged for it to be honored by WP. You need to lose what ever is causing the redirect.

    If you don’t know how to do that, perhaps your host can help you. They can see everything about your server setup while I can only see very little.

    Thread Starter Ana

    (@anurhngmailcom)

    Thank you for your response @bcworkz

    My issue now resolved. I talked to host.

Viewing 4 replies - 1 through 4 (of 4 total)
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