Subfolders disappeared

  • Resolved michallisek8

    (@michallisek8)


    9 months, 2 weeks ago

    Hi, for a while only top level folders are shown, none of subfolders are visible. The file structure is good, cause get-folders endpoint gets all folders and files, but the “data-count” parameter is always 0.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support alina98

    (@alina98)

    Hi there,

    Thanks for writing to us today!

    May I know if you toggle on the folder icon to show the sub folders and it doesn’t work, please?

    if yes, can you please record a short screencast or screenshot of this issue.

    Kind regards,

    Alina

    This is interesting because the same happend on my site too. No Idea what happened. Is there a solution?

    Plugin Support mialewp

    (@mialewp)

    Hello @gerdski,

    Thanks for reaching out.

    Please give us the screenshot of the issue so we can check it out easier.

    Hi,

    we could resolve the error. It was the user’s fault ??
    Sorry for bothering you.

    • This reply was modified 7 months, 2 weeks ago by Gerdski.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Subfolders disappeared’ is closed to new replies.