Subitems on the navigation menu don’t show when FBForms plugin is activated

  • Resolved arnbo

    (@arnbo)


    3 months, 1 week ago

    Our navigation menu used to have submenus that unfolded when clicked. They suddenly stopped working. We contacted Elementor support and was instructed to disable all plugins before re-activating it one by one, thus narrowing it down to WPForms.

    Disable WPForms: Menu works fine
    Activate WPForms: Submenu items vanish
    Tested in Chrome, Firefox, Opera, and Edge. On PC and phone. All with the same result.

    Interestingly, the submenus show while logged in as site admin, but not while logged out.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @arnbo,

    Thanks for reaching out!

    This is currently a bug, and it will be fixed in our next update.

    In the meantime, you can resolve the issue right now with a quick patch. Just replace the file located at?/wp-content/plugins/wpforms-lite/src/Integrations/Elementor/Elementor.php? with the file available here:?https://a.supportally.com/f/xS3lyd. This link is available for one week.

    I apologize for the inconvenience in the meantime and if I can’t provide an ETA when a fix will be released.

    But as soon as the new version that fixes this issue is released, I’ll make sure to send you a message.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @arnbo,

    I’m excited to let you know that we’ve released WPForms Lite 1.9.0.3! In this version, we’ve solved the conflict with Elementor, as you reported.

    I apologize for any trouble this may have caused, and I appreciate you bringing it to our attention.

    If you need any assistance with using WPForms Lite, please don’t hesitate to reach out.

    Thanks!

    Thread Starter arnbo

    (@arnbo)

    Thank you very much, the menus are working now.

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @arnbo,

    You’re most welcome!

    If you’d like more help with using WPForms Lite, please feel free to reach out.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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