Submission message error

  • jamesb1430

    (@jamesb1430)


    7 years ago

    When I submit a test message from my new form, neither a redirect nor a success pop-up seem to display properly. All I get is a line of code.

    This is what I see upon submission when I set up a redirect:
    {“success”:true,”action_type”:”redirect”,”completion_redirect_url”:”http:\/\/www.trustinselect.com”}

    and this is for a Thank You message:
    {“success”:true,”action_type”:”text”,”completion_message”:”Thank you for your submission! We will contact you soon.”}

    I have WordPress 4.9 installed and the Genesis framework using a daughter theme. This worked fine with Custom Contact forms for quite a while but now has this issue. I’d prefer not to change to a different plugin, as I have a lot of time invested in these Custom Contact Forms. Has anyone else had these issues with the plugin as of late?

    Regards,
    James

    • This topic was modified 7 years ago by jamesb1430.

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  • I too have this problem, just come up on one of my websites although it is working on another one – it’s not WP 4.9 on either of them…Is the plugin abandoned?

    Thread Starter jamesb1430

    (@jamesb1430)

    grassychops, are you using the genesis framework (from StudioPress) on your site with the problem? I want to know if we have that in common. If so, what version are you running?

    Regards,
    J

    • This reply was modified 6 years, 11 months ago by jamesb1430.
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