Submission was referred to as spam error – reCaptcha issue

Hi,

I have Contact Form 7 installed on a subdomain. I’ve created a new reCaptcha settings (even with the lowest security possible and with or without the ‘Verify the origin of reCAPTCHA solutions checked) but each submission with the reCAPTCHA tag inserted fails with an orange border spam message. Remove it and the message is sent and received.

I have no blacklists on this site, neither do I have a cache in place yet and the Akismet plugin is removed. I’ve tried using SMTP (and testing the forms which send correctly via the SMTP plugin) and without but still no luck. ReCAPTCHA works fine on the same hosting for the main domain but not on the subdomain.

Please can you give me an idea of the possible cause, as removing the reCAPTCHA is not a long-term option.

Thanks

• This topic was modified 7 years ago by funksallbrother.