Submissions is not showing on backend

  • Resolved Tejas Hapani

    (@tejashapani-1)


    3 years ago

    Hello,

    We are using Ninja forms and it was working fine before.
    But it’s not showing Submissions on backend.

    See screenshot: https://ibb.co/ZGBmsfB

    I tried enabling debug mode but there are no errors showing.

    Do you have any idea why it’s not showing?

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • topi_r

    (@topi_r)

    Same here with all sites. ??

    chfahim

    (@chfahim)

    same issue on my multiple sites

    Thread Starter Tejas Hapani

    (@tejashapani-1)

    I got it fixed.
    The issue was due to some code conflicts within child theme.

    I would suggest to disabled all plugins and try with default Twenty one theme.

    andersjytzler

    (@andersjytzler)

    I have same issue.

    @tejashapani-1 I have tried with Twenty Nineteen theme and all plugins disabled (except of course Ninja Forms), but it doesn’t work.

    chfahim

    (@chfahim)

    @andersjytzler I have got a response from the ninja forms support team that they have fixed it in the new version.

    I haven’t tried it yet. I had downgraded to the previous version 2 days ago.

    andersjytzler

    (@andersjytzler)

    @chfahim Don’t upgrade yet. It is still not working for me with version 3.6.5 ??

    Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    There was a large change in how submissions are queried and displayed in version 3.6.1 of Ninja Forms. This has caused issues for some users.
    In version 3.6.5 of Ninja Forms we have created a temporary workaround for Ninja Forms to use the old Submissions section. This option is located under Ninja Forms > Settings > Advanced Settings >Show Legacy Submissions Page

    Thread Starter Tejas Hapani

    (@tejashapani-1)

    That’s great.
    Thanks!

    Jens De Beule

    (@jensdevbeule)

    @jmcelhaney Will this be fixed in next versions so the legacy option can be unchecked again?

Viewing 9 replies - 1 through 9 (of 9 total)
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