Submissions Remain In Database After Deleting

  • I deleted a number of “test” and “duplicate” submissions from the Form’s database….but a few days later they are back.

    Is there a way to “permanently” delete unwanted submissions?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @planeo8,

    Thank you for reaching out to us.

    I have reviewed your message and understand your concern.

    The issue you shared above seems a bit uncommon. It’s very unlikely for a deleted submission to come back. Would you please try clearing all your website cache and check again?

    If the issue persists, please create a ticket in our dedicated support center.

    Our support team will investigate the issue further to offer you a solution.

    Best regards,
    Tarek Aziz

    • This reply was modified 7 months, 1 week ago by Tarek Aziz.
Viewing 1 replies (of 1 total)
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