Submit button – invisible reCAPTCHA

  • Resolved vahevi

    (@vahevi)


    5 years, 7 months ago

    Hi,
    I have installed the add-on reCAPTCHA (Developer) and selected the invisible version. It works pretty well, except that you have to click twice on the submit button to activate it.
    This means that we have lost some registrations in our association as the new members believe, that they have signed up.
    What am I doing wrong? I have tried in settings to change Javascript Cache and Form Script respectively without any success.
    I have temporarily written under the submit button, that you have to click twice ??

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi! We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.

    For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

    Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

    Thank you.

    Thread Starter vahevi

    (@vahevi)

    Hi again

    We are not a pro or a commercial business. We are a non-profit organization that does art exhibitions, tours of museums, lectures on art, etc. for the members of the association.
    You can join the association through the registration form, which has problems with the submit button.
    In addition, I have problems with the submit button in a regular contact form also: https://raadhussenior.dk/kontakt-os/ (this is not a pro/business either).

    Thread Starter vahevi

    (@vahevi)

    I forgot to tell you, that no one gets paid for their work in the association – nor me, and I can’t afford to pay for your support through your website (€ 25).

    Plugin Author codepeople

    (@codepeople)

    Hello @vahevi

    I’m referring to the features of the commercial version of our plugin, not to your website. The questions related with the commercial features of the plugin will be responded from our website, and not through the WordPress forum.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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