Submit button is disabled

  • Resolved Twiks Media

    (@thijmens)


    1 year, 11 months ago

    The plugin has been running well for a long time, but recently we are experiencing problems. The button at the bottom of the form (product page) works and does not respond. When I look in the source code I see that it is ‘disabled’.

    What could be the problem?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!

    We’re here to assist you.

    We tested your given URL and noticed the JS error “Uncaught Error: Invalid Site Key or Not Loaded.” We suggest you check that the site key and secret key are entered correctly, or try it out by generating new CAPTCHA site keys based on the version (v2/v3).

    Thanks.

    Thread Starter Twiks Media

    (@thijmens)

    I think there is a conflict with other reCaptcha forms. Even after entering new keys (v2 and v3) it still doesn’t work. Disabling reCaptcha in this form will work again.

    Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Thanks for checking it out.

    We suggest you use a different version of reCaptcha for each, as v2 and v3 are implemented differently and may not conflict with each other.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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