• Resolved moolligan

    (@moolligan)


    Hello,

    I have a recurring problem with the submit button.

    When I do updates on the available slots, then sometimes the submit button is not working anymore.

    I’m really sorry, I know that I’m not really precise and the “sometimes” is really annoying but I don’t know how to help you more.

    I empty the cache after each update.

    Seems to be a javascript problem but I don’t know where. Do you have known conflicts with other WordPress plugins ?

    Thanks in advance for your help.

    • This topic was modified 4 years, 10 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    If possible could you indicate the address of the page where you are experiencing that issue to check the problem in detail?

    If you prefer to send the page URL in a non-public forum you can use the following contact form: https://apphourbooking.dwbooster.com/contact-us

    Thank you for using the plugin!

    Thread Starter moolligan

    (@moolligan)

    The adresse of the page is : https://www.aeroclub-agir.fr/reservation-via

    Hope you can find something there !

    Plugin Author codepeople

    (@codepeople)

    Hi,

    Sorry for the late.

    I’ve found the problem at that page. It’s a problem with the SSL configuration. The website URL is pointing to the https://… (with SSL) address but allows to load the page without SSL (https://…) an there are some security restrictions causing script files not being loaded.

    The solution is to put an automatic redirection from the non SSL to the SSL URL. This redirection recommended for a large number of reasons, including fixing the script issue.

    Let me know if you need further assistance.

    Thank you!

    Thread Starter moolligan

    (@moolligan)

    Thank you very much for your help ! Great plugin !

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Submit button not working’ is closed to new replies.