Submit button not working

  • Resolved Samin

    (@samin345)


    3 years, 1 month ago

    I don’t understand its caching or not. I turned on DONOTCACHE but still the submit button does nothing

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @samin345

    I hope you are doing good today.

    From what I see in the browser console, when I try to submit the form there is an error:
    Uncaught TypeError: b.grecaptcha is undefined

    Could you follow the below steps and see do any of those will help?

    1. Update Forminator files manually.
    – download Forminator to your PC
    – unzip the file
    – log in to your FTP and manually overwrite all files and folders in: “wp-content/plugins/forminator”
    and see if this helps? Could be that some files are missing.

    Before this step, we recommend full site backup.

    2. Double-check your Recaptcha integration data.

    3. Disable any minify/compression(CSS/JS files) feature from the cache plugin and see if this helps.

    Please let us know about the results.

    Kind Regards,
    Kris

    Thread Starter Samin

    (@samin345)

    Thanks a lot for the help. It was caused for Recaptcha error.

Viewing 2 replies - 1 through 2 (of 2 total)
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