Submit button not working on subscription sign up form

  • Hi—
    The plugin has been working fine until yesterday. For some reason, the subscriber form’s Submit button isn’t submitting on our signup form. (I was able to send a test email, by the way.) I tried the form in Chrome, Firefox and Safari with the same results. We haven’t added or updated any plugins recently.
    Any quick ideas?

    Thanks,
    Lisa

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Malay Ladu

    (@malayladu)

    Hello Lisa,

    Did you install/ upgrade any plugin yesterday?

    Thread Starter lisath

    (@lisath)

    Hi Malay,

    I didn’t, but the site owner did—And she can’t remember what she updated. I just went through and deactivated each plugin one at a time and tried the form. I didn’t have any luck though. Have you had any other folks come forward with this issue during the past day or two?

    Lisa

    Thread Starter lisath

    (@lisath)

    Hi Malay,

    An update: I deactivated all plugins except yours and the form still didn’t work.

    Thanks, Lisa

    Thread Starter lisath

    (@lisath)

    In activating and deactivating the plugin, it seems that I inadvertently sent a Post Notification to all of the subscribers. Should that happen when re-activating the plugin? How else could that have happened?

    Plugin Author Icegram

    (@icegram)

    Hello Lisa,

    We checked your site.
    It seems that there are some changes related to HTTP and HTTPS you have done.
    You admin is on HTTPS protocol and redirection is not set properly so admin-ajax request gives 302 error code.
    Please contact your server admin for the same and fix this.
    Hope this helps you.

Viewing 5 replies - 1 through 5 (of 5 total)
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