Submit does not function

  • Resolved YENIER Nazim

    (@nazimyenier)


    8 years, 2 months ago

    I am very painfully trying to convert my 2.9 forms to 3.0 since two weeks.

    The automatic conversion does not function correctly. After conversion, fields are moved to weird places, special characters are badly coded (I have something like @? for every french accented character).

    I did the conversion for my whole form. Almost everything seems fine. But as a very bad surprise, SUBMIT does not function.

    When I press on submit button, it changes its label to “Processing”. It waits a little. And then it displays “Submit” again.
    No any action (Mail, Redirect) is triggered.

    Here is the link to my form :
    https://www.salsa-brest.fr/essai-form/

    Weirdly, I have another form that works almost normal :
    https://www.salsa-brest.fr/enquete-satisfaction-sept-dec-2016/

    I say ‘almost’ because when I click on SUBMIT, there is no any sign on my navigator (Chrome) that would indicate a processing. Normally there must be that little circle turning at the very left of the page tab title.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Kyle B. Johnson

    (@kbjohnson90)

    Hey @nazimyenier,

    I was able to submit your form successfully.

    If you continue to have issues, can you contact the support team at https://ninjaforms.com/contact ?

    This will allow us to look into your site more closely.

    Thread Starter YENIER Nazim

    (@nazimyenier)

    Hi @kbjohnson90,

    You were able because you didn’t choose “Je souhaite payer en ligne (VISA, Maestro, CB, PayPal)” option.

    In fact, there is a problem with PayPal plug-in.

    Try it, you will see.

    Thread Starter YENIER Nazim

    (@nazimyenier)

    @kbjohnson90,

    I manually changed the equation for my calculation variable

    from

    {field:votre_abonnement} * {field:reduction}

    to

    {field:votre_abonnement:calc} * {field:reduction:calc}

    And now it works. My form calls PayPal page with the correct amount.

    Is this normal ?

    Plugin Contributor Kyle B. Johnson

    (@kbjohnson90)

    Some fields, such as the list fields, have a value and a calc value, so you would need to specify in the merge tag. This should happen automatically; if not, that is a bug and I’ll look into it.

    Thread Starter YENIER Nazim

    (@nazimyenier)

    I have this bug then.

    When I create a merge tag by selecting a field from the list, :calc is not added.
    I have to add it manually.

Viewing 5 replies - 1 through 5 (of 5 total)
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