Submit form not displaying in mobile browser.

  • Resolved EvertB

    (@evertb)


    4 years, 4 months ago

    Hello,

    I’ve installed the plugin and configured it.
    All seems to work fine except that in a mobile browser (Android phone) the page does not display the submission form.
    All advice is welcome.

    E.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @evertb,

    But it does work on Chrome and Safari?

    Because I can’t create ideas on your board because you haven’t enabled it in your board settings, I am not able to test your site on my end. I would suggest enabling idea creation to guests on the board settings so I can see this better.

    Thanks,

    Thread Starter EvertB

    (@evertb)

    Thanks for your reply.
    Yes it works on both Chrome and Safari, it’s just the mobile browser that has an issue with displaying the idea submission form.

    Thread Starter EvertB

    (@evertb)

    I can’t find where I enable idea creation for guests though.

    Scrap that, just found it!

    • This reply was modified 4 years, 4 months ago by EvertB.
    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @evertb,

    Ok, I can see this is working ok on iphone for Chrome and Safari. Unfortunately, I don’t have an Android phone to test. I don’t know what the issue could be. Thanks,

    Thread Starter EvertB

    (@evertb)

    I’ve had another look and now that I have “guest submissions” enabled it is displaying correctly.
    Thanks!

    E.

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Ok great to hear ??

Viewing 6 replies - 1 through 6 (of 6 total)
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