Submits does not process

Same problem here and i’m using an external cron.
I tried to deactivate and reactivate, delete useless plugins, etc but nothing seems to work so far.

I’m also using the last release.

Any solution please?

I forgot to say that i’m using the same settings and same plugin since december 27, 2012.

LOG reveals this:

* Reset SMTP after fail, result: 1
* Too much consecutive submissions error. Let’s stop & wait next cycle… (12:02:11)
12:02:11 | total: 6812 | ok: 11 | error: 8 | CONTINUE SUBMIT
* KNEWS 1.6.8 18/11/2014 12:07:03 | ok: 11 | error: 8

error should be this:

SMTP Error: data not accepted. [smtp]
* Reset SMTP after fail, result: 0

then status turns to complete, the process stops and no mail has been sent.

I’ve submitted a test batch and it went out 2 days after scheduled submit.
Tried another one today and was sent out 9 minutes after. But when I look at the Submits page it says it was submitted yesterday…

New update…
Everything seemed to work just fine finally after upgrading some other plugins. The progress bar even displayed 1% and some emails have been sent.

Then suddenly it stopped, progress bar turned back to 0% and the status became “complete”.
No text on the result column.

No error in the LOG file was detected.

any help please?

OK i figured it out but i expected we could get some more support from the plugin’s author…

Anyway, if you run a Multisite WordPress Blog you need to activate the plugin on the entire network.

If you do so, then it works. At least it did in my case.

Ciao

Unfortunately it’s not my case…

Sorry for the delay…

Please, can do you give me access to your wp-admin? Write us through our contact form in https://www.knewsplugin.com. Please, add a reference to this post in the message.

Regards,
Carles.

Thanks Carles, I’ve sent you the info

i have the same problem

Hello,

I had a similar problem in version 1.6.9, when I tried to send a newsletter to one single adress. Nothing happened, the sending-script didn’t work. So I went back to version 1.6.8.

Kind regards
AleXa

Sylvie (I dont know what user are you):

I tested the submit in your website, on:

Knews > Config > Advanced > Submit method

I tested the SMTP connection and it fails:

CLIENT -> SMTP: EHLO https://www.sylvieadams.com CLIENT -> SMTP: STARTTLS CLIENT -> SMTP: EHLO https://www.xxxxxxxxx.com CLIENT -> SMTP: AUTH LOGIN CLIENT -> SMTP: XXXXXXXXX= CLIENT -> SMTP: XXXXXXXXXXXXXXX SMTP -> ERROR: Password command failed: 535 Incorrect authentication data CLIENT -> SMTP: QUIT SMTP connect() failed.

Submit error.

Please, check the SMTP config

Thanks !