Submittable Categories Won't Refresh

Hi DPoncy,
No, it should refresh. Could you send me a link to your Submittbale form and to the WP page you’re trying to plug it into and I’ll see if we can debug?

Thanks! Sorry you’ve run into this.

Best,
Michael

Hi Michael,

Thanks for the prompt reply. The URL to our submissions page is https://egjournal.fictionworks.net/home/

Our submittable form is https://elohigadugi.submittable.com/submit/

Regards,
Duane Poncy

Hi Duane,
We’re able to reproduce. It seems WP caches the RSS feed. We’re looking into a way of overriding that. I will let you know.

Sorry you ran into this.

Best,
Michael

Hi Duane,
Caching has been set to 60 seconds in the latest version. It should help with this problem.

Let us know if it continues.

Thanks!

Best,
Michael

Hello! I’m still having problems with this, even with the latest version (1.0.6) of the Submittable plugin.

On my site’s page I see only two categories:
https://motionographer.com/submit/

On my Submittable form, I see the correct categories:
https://motionographer.submittable.com/submit

Please help!
Thanks!

Hi JuicySauce!

I’m really sorry you’re running into this. I took a look and am seeing all 3 categories now. Is it still not working on your end?

There is still a 60 second cache, so you might see a small delay, but it should refresh immediately after that.

Sorry again.

Best,
Michael

Thanks so much for your reply! You’re right: it’s showing properly know. It seems there was a 12-hour delay, though. My suspicion is that’s a setting outside the scope of the Submittable plugin, but I don’t understand how WP ingests RSS data enough to make an educated guess.

At any rate: all is well now!

Hmmm.. Ok, we’ll play around.

WP uses something called Simple Pie for taking RSS. https://www.simplepie.org/

It’s pretty great for 90% of the functionality, but a little blurry on some of the edge cases.

Sorry again that you ran into this.

Best,
M

Hi Michael,

Great plugin. I’m also running into this issue.

https://www.around-around.com/submit/

https://around-around.submittable.com/submit/

Is there anyway that you’ve seen to force a rescrape? Otherwise, we can wait a few hours and let it happen automatically–not the end of the world.

Thanks!

Luke