Submitting Support Requests

  • Plugin Author interfacelab

    (@interfacelab)


    6 years ago

    If you are requesting support, please follow the following steps to help make troubleshooting easier.

    Version 2.1.14 of the Media Cloud plugin now saves it’s debug log to the database. When submitting a request, please enable Media Cloud Debugging and attach the logs and system report to your support request in this forum.

    Here is a step-by-step guide on how to do that:

    Media Cloud Debug

    Thanks!

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