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Bueller? Bueller?

Hi @charlesuk555,

Thank you for contacting us.

To address the issue, please check the following:

1. Ensure that the email address set in the form’s “Email To” field is correct. This is where the form responses should be sent. You can find that by editing the maintenance page and clicking on the forms block.

2. If the email address is correct, the issue might be with the email delivery. In this case, installing and configuring the WP Mail SMTP plugin can help resolve email sending issues. More details can be found here?https://docs.themeisle.com/article/1713-how-to-set-up-your-smtp-server

Let us know how it goes.
Regards,

You say:

1. Ensure that the email address set in the form’s “Email To” field is correct. This is where the form responses should be sent. You can find that by editing the maintenance page and clicking on the forms block.

Where do you find this? What does “Editing the forms block?” mean? I can’t find anything obvious anywhere. I’ve been to the page code:

<!-- wp:themeisle-blocks/form {"id":"wp-block-themeisle-blocks-form-f9b364b5","optionName":"158_f9b364b5","submitLabel":"Keep me updated","inputPadding":{"top":"16px","right":"16px","bottom":"16px","left":"16px"},"labelColor":"#282525","helpLabelColor":"#282525","inputRequiredColor":"var(u002du002dnv-c-2)","inputBorderColor":"#bbbbbb","submitMessageColor":"#457843","submitMessageErrorColor":"#c66262","submitBackgroundColor":"#282525","inputGap":2,"inputColor":"#131313","inputsGap":16,"submitFontSize":"1em"} -->
<div id="wp-block-themeisle-blocks-form-f9b364b5" class="wp-block-themeisle-blocks-form" data-option-name="158_f9b364b5"><form class="otter-form__container"><!-- wp:themeisle-blocks/form-input {"id":"wp-block-themeisle-blocks-form-input-dee32220","label":"Name","placeholder":"Your Name","isRequired":true,"className":"ticss-6f3ea31f","hasCustomCSS":true} -->
<div id="wp-block-themeisle-blocks-form-input-dee32220" class="wp-block-themeisle-blocks-form-input ticss-6f3ea31f"><label class="otter-form-input-label" for="wp-block-themeisle-blocks-form-input-dee32220-input"><span class="otter-form-input-label__label">Name</span><span class="required">*</span></label><input id="wp-block-themeisle-blocks-form-input-dee32220-input" class="otter-form-input" required="" type="text" placeholder="Your Name" /></div>
<!-- /wp:themeisle-blocks/form-input -->

<!-- wp:themeisle-blocks/form-input {"id":"wp-block-themeisle-blocks-form-input-ed39daf2","type":"email","label":"Email","placeholder":"Your email","isRequired":true} -->
<div id="wp-block-themeisle-blocks-form-input-ed39daf2" class="wp-block-themeisle-blocks-form-input"><label class="otter-form-input-label" for="wp-block-themeisle-blocks-form-input-ed39daf2-input"><span class="otter-form-input-label__label">Email</span><span class="required">*</span></label><input id="wp-block-themeisle-blocks-form-input-ed39daf2-input" class="otter-form-input" required="" type="email" placeholder="Your email" /></div>
<!-- /wp:themeisle-blocks/form-input -->

What am I looking for?

Hey @charlesuk555,

The form on the maintenance mode page is added using the Otter Blocks. Hence, you have access to all its settings.

To open the form settings, access the maintenance mode page and click on the for, block. There, you should be able to find all the options mentioned above.

More details about the forms block can be found here – https://docs.themeisle.com/article/1674-form-blocks.

I hope this helps!

It doesn’t look anything like your example and this is of no help whatsoever

Hey @charlesuk555,

I am sorry it my reply was not helpful enough.

Can you please share some screenshots or any more details that can help me understand better the issue you are facing?

I’m using the “Coming Soon 4” template. That is what I see when I go to edit page, I want to interact with those elements to make it work!

Hi @charlesuk555,

To open the form’s setting, you need to select the parent block – https://vertis.d.pr/i/7a3KMz.

You can also do this from the document overview – https://vertis.d.pr/i/ypylkY.

Let me know how it goes!

THIS! Super helpful!

Seems to be up and running now!

Thank you.

Hey @charlesuk555,

Great!

I am glad everything is working as expected now.

Good luck with your projects, and don’t hesitate to contact us if you need any help!

Best regards,

Andreea