• Resolved martinoscenter

    (@martinoscenter)


    When we click on the ‘subscribe to calendar’ at the bottom of this page there is no response at all. We’ve tried this on multiple browsers by multiple users. We’re running version 6.2.9 of the plugin. Thanks for any help you can provide!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi martinoscenter,

    Thank you for reaching out to us about this. I’m happy to help.

    Usually, when I see this happen, it is caused by a conflict with the theme. Can you temporarily switch to a WordPress default theme like Twenty Twenty or Twenty Twenty-One to see if this allows you to click the subscribe button? If this doesn’t clear the issue, we will dig in a bit more to time the cause.

    Thank you so much, and have a wonderful weekend.
    Chad

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

    Thread Starter martinoscenter

    (@martinoscenter)

    I just wanted to update that Chad was right. When we switched back to default theme the button started working again. After some digging we discovered that the developer who wrote our custom theme was doing this:

    function replace_jquery() {
    ???? if (!is_admin()) {
    ???????? wp_deregister_script(‘jquery’);
    ???????? wp_enqueue_script( ‘jquery’,?
    ‘//ajax.googleapis.com/ajax/libs/jquery/2.2.4/jquery.min.js’, array(),?
    ‘2.2.4’, true );
    ???????? wp_enqueue_script(‘jquery2’);
    ???? }
    }

    Restoring our theme and commenting this out fixes the button again but breaks other functionality. We will sort it out with the developer but thank you for helping point us in the right direction.

    Plugin Support Darian

    (@d0153)

    Hi @martinoscenter

    Thanks for your confirmation and I’m glad Chad was able to help you with this one.

    If you have a minute, a great review from you would be amazing!

    https://www.ads-software.com/support/plugin/the-events-calendar/reviews/

    Please do not hesitate to start a new thread if you have other issues at all. This allows us to track topics/issues efficiently and follow the WordPress Forum Guidelines.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘subscribe button unclickable’ is closed to new replies.