• Resolved noirebene

    (@noirebene)


    Hi,

    Since i have updated mail poet version 3 and mail poet add on woo commerce version 3, the subscribe checkbox (and title) is displayed many times, i ve clean up my BDD (i think) but no way same issue

    Here is a screenshot

    What can i do ?
    Many thx
    Phil

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @tamimibrahim17 You will be blocked here if you make these request again. Your account in on moderation watch now.

    Do not request access to anyone’s data. Do not ask for a back up of their site, do not post your email, do not do this again.

    Hi @jdembowski, Sure! I didn’t much aware about the rules, however my intense was to help user anyway possible. Here in support, plugin users face some problems those aren’t caused by the plugin where they looking for support. Sometime conflict caused by other previously installed plugin and people tend to blame new plugin.

    IMO, to solve a problem perfectly, support seeker must show full use case of problem like how the problem occur, which other theme/plugin they are using etc.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @tamimibrahim17, Yes, that is not what we’re defying. We’re saying DO NOT ask for email addresses, FTP details, Login details or private details of users on these forums and do not provide those details. Generally, do not go beyond your responsibility as a volunteer.

    There is no reason to prevent you from providing support here on the forums. We know, we provide support here and it is possible.

    Please next time if you want to provide support do it in the thread.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @noirebene, Try deactivating all of your plugins to explore whether any could be responsible. If none are, keep all plugins deactivated and switch to the Twenty Seventeen theme to check whether it’s an issue with your theme.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘subscribe checkbox is displayed many times’ is closed to new replies.