• Resolved DLJones

    (@dljones)


    Hi MailPoet, thank you for your fantastic newsletter plugin!

    I have attempted to sign up for the free send service for 3 separate websites I manage but I have never received the confirmation emails for any of them. They are:
    https://russell-music-school.com/
    https://www.waterlookungfu.com/
    https://www.lifebyfire.com/

    Is it possible for you to help me set up this service on these sites?
    The https://www.waterlookungfu.com/ site is the most urgent as I have committed to sending the latest newsletter for my client in the next couple of days.

    INFO FOR WATERLOOKUNGFU.COM:
    name: Blue Orchard
    email: [email protected]
    PHP version: 5.4.45
    MailPoet Free version: 3.3.0
    MailPoet Premium version: N/A
    MailPoet Premium/MSS key: null
    WordPress version: 4.9.1
    Database version: 5.5.58-cll
    Web server: Apache
    Server OS: Linux host.geckoserver-1.com 2.6.32-642.el6.x86_64 #1 SMP Tue May 10 17:27:01 UTC 2016 x86_64
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    PHP max_execution_time: 600
    PHP memory_limit: 256M
    PHP upload_max_filesize: 32M
    PHP post_max_size: 32M
    WordPress language: en_US
    Multisite environment?: No
    Current Theme: Waterloo Kung-Fu Theme (version 1)
    Active Plugin names: antispam-bee/antispam_bee.php, better-wp-security/better-wp-security.php, easyrotator-for-wordpress/easyrotator.php, elegant-themes-updater/elegant-themes-updater.php, hms-testimonials/hms-testimonials.php, ithemes-sync/init.php, mailpoet/mailpoet.php, pdf-embedder/pdf_embedder.php, post-types-order/post-types-order.php, quick-pagepost-redirect-plugin/page_post_redirect_plugin.php, really-simple-ssl/rlrsssl-really-simple-ssl.php, updraftplus/updraftplus.php, video-user-manuals/plugin.php, wd-instagram-feed/wd-instagram-feed.php, wordpress-seo/wp-seo.php, wp-fastest-cache/wpFastestCache.php, wysija-newsletters/index.php
    Sending Method: PHPMail
    Sending Frequency: 18 emails every 15 minutes
    Task Scheduler method: WordPress
    Cron ping URL: https://www.waterlookungfu.com?mailpoet_router&endpoint=cron_daemon&action=ping
    Default FROM address: [email protected]
    Default Reply-To address: [email protected]
    Bounce Email Address:
    Total number of subscribers: 408

    Thanks so much for your help!
    Deborah

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey, what is the email address you’re using to sign up?

    We found you in our inbox. We’ll reply to you shortly!

    Thread Starter DLJones

    (@dljones)

    That’s great, thank you so much, I look forward to hearing from you by email!

    Does the subscription confirmation go to the MailPoet plugin “default sender” email or does it go to the mail email address specified in the WordPress General Settings? Since I am helping run client websites, the MailPoet default sender email typically belongs to the client (but I asked them and they have not received the confirmation request emails) whereas the main email in the WordPress General Settings is my business email: [email protected]

    Thanks so much for your help!
    Deb

    Thread Starter DLJones

    (@dljones)

    I received the help I needed. Issue resolved – thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Subscribe to new free sending service’ is closed to new replies.