‘Subscribe to our newsletter’ label not showing on check out page

Hi @eundoong, sorry to hear you’re having issues with the plugin, we definitely want to try to help out. It sounds like there may be a conflict somewhere with a plugin or theme. Just to get a handle on the situation you’re experiencing, could you provide a few more pieces of information to help us understand the issue?

– What plugin version were you using?
– Do you have the ability to run this in a staging environment so we can try to troubleshoot further?
– If so, do you see any logging errors in the plugin’s logs tab (when it’s set to standard or debug)?
– Do you have any caching plugins or services running?
– Have you tried a fresh uninstall or reinstall?

Thanks in advance for these details. I’ll keep an eye out for your reply.

Hi @eundoong, we just wanted to check back with you to see if this was still a problem with our latest plugin (2.3.1 at the time of this post). Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary.

@eundoong we’ve looked at your checkout form, and this is actually just a CSS tweak that needs to be made to get this to show up correctly.

You have 2 options:

1. Just specify the style that your form is using for this particular class of .mailchimp-newsletter #mailchimp_woocommerce_newsletter to inherit the same style as the other ones on the page. I see that it’s a checkbox vs. the inline that we’ve added. That should be easy enough to add to your styles.

2. Since you have JQuery on your site you can actually do something as easy as this in a document ready function.

var mc_checkbox = jQuery('.mailchimp-newsletter #mailchimp_woocommerce_newsletter'); if (mc_checkbox.length) mc_checkbox.next().addClass('checkbox');

Please let your developer know that you need these implemented. By running this in the browser console you’ll see that the text shows up just fine. Again, this is just a css tweak that needs to be made.