Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter marco-raaphorst

    (@marco-raaphorst)

    My girlfriend uses the email: Check it yourself at https://podpraat.nl/ subscribe and you’ll get an error message!

    • This reply was modified 5 years, 5 months ago by James Huff. Reason: email address removed
    Thread Starter marco-raaphorst

    (@marco-raaphorst)

    When I check the debug at https://jetpack.com/support/debug/ I am getting:

    “Could not fetch your site data”

    What’s going on at Jetpack?

    Plugin Contributor James Huff

    (@macmanx)

    My girlfriend uses the email

    That email address attempted to subscribe to your site 53 minutes ago, but has not clicked the activation link in the confirmation email. Therefore, that email address cannot attempt to subscribe to your site again.

    If your girlfriend cannot find the confirmation email, she can manually activate the subscription at https://subscribe.wordpress.com/

    What was the other email address?

    Could not fetch your site data

    At least according to tests from our end, Jetpack is working properly at https://podpraat.nl/ now.

    Are you still having trouble with this particular part?

    Thread Starter marco-raaphorst

    (@marco-raaphorst)

    thanks. the other email I am not recieving on that email account.

    • This reply was modified 5 years, 5 months ago by James Huff. Reason: email address removed
    Plugin Contributor James Huff

    (@macmanx)

    Excellent, it’s the same case as the other.

    If you haven’t received the confirmation email, check your spam folder. If it’s not there, you can manually activate it at the URL mentioned earlier.

    Thread Starter marco-raaphorst

    (@marco-raaphorst)

    I have repeated this process several times but I am not recieving email. And when I click on https://subscribe.wordpress.com/ I see a different email account of mine and there’s no way to change it.

    Very confusing.

    Plugin Contributor James Huff

    (@macmanx)

    Repeating the process will not send an email, as mentioned earlier. You have already done the process once, we do not re-send confirmation emails.

    You’ll need to log out of WordPress.com so that you can visit https://subscribe.wordpress.com/ and enter the email address. That will send you a link for your subscription settings, where you can manually approve the subscription.

    Again, please do not attempt to re-subscribe to the site, it will not work, and repeat attempts are seen as abuse by our system and eventually fully blocked.

    You’ll need to manually approve via the subscription management interface.

    Thread Starter marco-raaphorst

    (@marco-raaphorst)

    Okay, I understand. Hopefully I keep this in mind (mostly that you can’t resend th e same e-mail accounts)

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Subscribe via Email not working’ is closed to new replies.