Subscribe2 not sending emails

It was seamless for us. We were up and running on Bluhost within 4 hours. Here’s our site: https://www.dirtandseeds.com

@amygutman – OK I am catching up here this morning – It is not difficult to move your site and databases – there are some great “how to’s” Here is a link to Codex https://codex.www.ads-software.com/Moving_WordPress

Also I misunderstood about MailChimp in my previous post – those email marketing campaigns go through the email servers at MailChimp or at Constant Contact so those are fine. But the Subscribe2 if sending out over 100 will get blocked at GO Daddy. I complained but what can 1 person do?

I too changed my clients over to emails associated with their own url rather than .msn or gmail or yahoo etc… https://www.forexample.com [email protected]

If you need help or advice look me up C&DStudios You will find a link on my home page to IPower – I use Ipower to host and I am an affiliate.

This issue was recently brought to my attention and I just wanted to let everyone know that I am looking into it. If anyone is still having problems, could you provide the domain name and the time and day of the most recent email sent that was not received? Thank you!

Mike
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Hi Mike:

Thanks for looking into this. I just published a post minutes ago (on https://www.planbnation.net), and received the Subscribe2 email alert, as I did for the post before. The one before THAT however, none of the notifications went out, and–as I mentioned–my email alerts re: new comments were also not working. That’s when I first came to the forums to figure out what to do. Also background: A few months ago I had this problem but seemed to fix it by changing my email to the one associated with my blog.

One thing I’m really concerned about is limits & consistency. I just need to KNOW what they are. For example, are there limits re: how many subscribers I can have for the Subscribe2 plugin to work (when it works)? And re: consistency, I guess that speaks for itself–it makes me really nervous when something works sometimes and other times not and I have no idea why.

Thanks again!

Amy Gutman

@amy, I can understand being concerned about consistency. I will keep looking into this as more information is gathered until we have your emails consistently sending properly.

Are the comment notification emails working now as well as the Subscribe2 emails or are only the Subscribe2 emails working currently? If not, when was the last comment email that should have sent but did not?

As far as limits go, the one you will need to keep in mind is that in a day you can only send 1000 emails from your hosting account.

Mike
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As best I can tell, the comment alerts and Subscribe2 alerts are both working–I’ll check with readers to confirm.

Re: the limits, I am some ways away from having to deal with this issue, but at some point, I hope to. When bloggers have many thousands of subscribers to whom they send email alerts, how do they handle this?

@amy, If you are needing that level of email support you can look at a Virtual Dedicated or Dedicated server. Servers start with a limit of 1000 emails per day but that can be increased incrementally (unlike shared hosting) as needed as long as you can show you are not sending SPAM.

Mike
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@amy,
Inmotion Hosting will move the site for you and then it’s as simple as changing the nameservers on your domain. I moved 14 clients and it was a breeze. Inmotion’s sending limits per day are higher and you can ask for more if you need and you don’t have to pay $39.00/month + for a GoDaddy VDS. Plus you pay all that for the VDS and there’s no support – you’re pretty much on your own. Inmotion Hosting is 100% US based and employee owned. There’s not one person I’ve talked to that wasn’t invested in providing great service.

@mike, it’s great someone alerted you to this but this has been going on since at least late December. I spent almost 30 days on the phone with tech support, sent email to support many times and as you can see in this forum, there were many people complaining. The last many times I called I asked why there wasn’t a way to be heard. Since I am a webdesigner/developer, having a reliable hosting provider is critical. I lost at least 80 hours trying to troubleshoot this. My clients had nonfunctioning websites for 6 weeks and GoDaddy was pretty much deaf. Didn’t matter that I mentioned I had at least 100 client accounts at GoDaddy. I guess everyone advertising better hosting providers is the only method to get GoDaddy’s attention. For me, that’s just not good enough.

For your own troubleshooting purposes, Newsletter Pro, Tribulant Newsletters and WP-giftcertificates also ceased sending no matter what email configuration was used.

Mike, @ GoDaddy…

I just created a test post for wordpress site https://lagunapack648.org, I’ve configured subscribe2 and the wp-mail-smtp plugins, as told by godaddy support, and the posts never get forwarded to email. I can successfully send a test email through the wp-mail-smtp plugin config page, so i think that email is working, but not when creating a post. I still suspect that the godaddy email server is treating the post like spam, when it sees multiple email messages…but nobody from godaddy will really ever look at whether the subscribe2 emails actually hit the mail server or not.

If I can’t get this to work, then I’ll have to move to another host like other people are doing…i can only spend so much time, and I can’t debug the godaddy infrastructure.

Thanks for any help you can provide.

@p648admin and @amygutman,

Would you mind if I sent you two emails to your email addresses on your accounts to get more information about how you have Subscribe2 configured?

Mike
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@mike_godaddy, no don’t mind, can give you my subscribe2 configuration, and the smtp plugin config.

Mike–

After working for two posts, the Subscribe2 plugin is AGAIN NOT WORKING on my GoDaddy hosted site (www.planbnation.net). GAH!!!!! This is sooooooooooooooo frustrating. Advise please. I had put off moving since things seemed to be resolving but now . . . not so much.

Amy Gutman

@p648admin,

I have sent you an email about this with a list of the information we need to track down the issue.

@amygutman,

Can I send you am email with a list of the information we need to review this issue further?

Mike
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Mike, you can send me an email, but fyi, I am very not-technical so am unlikely to be able to help you with anything that requires such knowledge absent very step-by-step instructions.

@amy,

I sent you that email; thanks for the help!

Mike
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