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Resolved saimrasheed
(@saimrasheed)

5 years, 11 months ago
Need Help !

Let me tell you full Scanario. My wesbite was affected with some Malware on 10th april 2019.

I have Uploaded a Website backup which was taken in December 2018. I have uploaded that Backup. So Can You tell me now that the users who subscribed after december till April 2019. They will Also receive notifications from Now after Connecting my site domain again with jetpack and wordpress.com
Will i lose those subscriber between december and april?

And more users can subscribe too? Because my Domain is same. Just Uploaded old Backup.

What i need to do now? My Domain:
- This topic was modified 5 years, 11 months ago by Andrew Nevins.
- This topic was modified 5 years, 11 months ago by Jan Dembowski.
The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support KokkieH
(@kokkieh)

5 years, 11 months ago

Hi there,

As long as your site is still at the same domain that it was before it got infected, this shouldn’t have any effect on your subscribers, as your site will still be using the same Jetpack connection as before. Subscriber data for your site is stored on our servers, not on your site itself, so restoring a backup on your site will not affect the subscriber data in any way.

I currently see almost 12000 subscribers for your site on our end.

However, I do see a problem with the Jetpack connection for your site:

https://jetpack.com/support/debug/?url=https%3A%2F%2Fopportunitiescorners.info

Please make sure XML-RPC is enabled on your server, and if it is, try disconnecting and reconnecting Jetpack.

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

5 years, 11 months ago

@saimrasheed Do not create anymore duplicate topics. I have removed your new one.

Thread Starter saimrasheed
(@saimrasheed)

5 years, 11 months ago

@jdembowski ok sorry. can u tell me now where is my recent post about jetpack issue

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

5 years, 11 months ago

It’s this topic. Focus on one topic instead of create multiple topics.

Also do not offer anyone access to your site. Anyone who accepts that gets into trouble in these forums. That’s going to far and an offer like that is not permitted.

Plugin Support Fotis
(@fstat)

5 years, 11 months ago

Hi there,

Here’s where to start a new thread:

https://www.ads-software.com/support/plugin/jetpack#new-post

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘subscriber, issue’ is closed to new replies.