Subscribers logged out when switching pages

  • As admin user I stay logged in when switching between all 5 pages on my WP website.
    Newly signed up subscribers only stay logged in on the Account management page (created with Paid Membership Pro). On other pages (eg my simple home page) they are not recognized as logged in.

    Also the WP Toolbar is not shown on top of the pages which do not recognize the logged in user.
    other than the subscriber vs admin role, there is no difference in the user setup. I created my pages with Elementor and PMpro (not sure if that makes a difference)

    this happens in all browsers also after clearing browser cache etc

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Account management page (created with Paid Membership Pro)

    Please identify which Paid Membership Pro Pugin: https://www.ads-software.com/plugins/search/Paid+Membership+Pro/

    And then I recommend asking at that plugin’s dedicated support forum so its developers and support community can help you with this.

    Thread Starter crazypatx

    (@crazypatx)

    But isn’t the WP Toolbar part of WP core as well as user and role management?
    if a user logs in via /wp-admin or /wp-login this is still standard, why is the login not effective on my plain home page?

    Thread Starter crazypatx

    (@crazypatx)

    Thank you! I just realized another pattern.
    – all standard WP pages work well (like a blank home page etc)
    – all pages with a block from PMpro work well
    – all Elementor pages have problems.
    Sometimes, doing a hard refresh in the browser (ctrl+F5) solves the issue and the logged in user is recognized. When changing to another page, sometimes it is again lost, sometimes it works.
    It is super weird, because ultimately it works at some point in time on all pages, it is just super inconsistent and requires const Ctrl+F5 refreshes and changing pages dozens of times.
    any other idea?

Viewing 3 replies - 1 through 3 (of 3 total)
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