Subscribers not receiving email; reports shows NO DATA

  • Resolved zakmichigan123

    (@zakmichigan123)


    7 years ago

    WordPress 4.8.3, Dark TT theme, email_subscribers 3.4.2
    Since the fatal error at line 1241 with blank screen, the plugin doesn’t work anymore.
    Did what I could: delete plugin from site and cPanel, reinstall latest available version, 3.4.1, then updated a week later to 3.4.2; tried jumping from HTML to Plain Text on both WP and PHP and checked with test email; checked all other options and left them the way they’ve been since installing the plugin a year ago (since they are okay and never caused any problem); deactivated other plugins (which never caused any problem before) to no avail.
    Reports show emails (post notifications) have been sent successfully, but they are not received, and NO DATA all across since fatal error.
    Don’t know what to do anymore. And really don’t know what happened: the plugin has been working flawlessly for over a year and suddenly, bang! doesn’t work anymore.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter zakmichigan123

    (@zakmichigan123)

    No change. Version 3.4.3. Post notification emails sent immediately, but still not received by subscribers and Reports still shows no data.

    Thread Starter zakmichigan123

    (@zakmichigan123)

    Still no change. Updated to 3.4.4, emails sent, not received, reports = no data.

    Thread Starter zakmichigan123

    (@zakmichigan123)

    Two weeks later and still no change. According to status emails are sent. However, they are not received and Report shows No Data.

    Thread Starter zakmichigan123

    (@zakmichigan123)

    December 22, WP 4.9.1, Extension 3.4.6, still nothing happening.
    According to status emails are sent. However, they are not received and Report shows No Data.

    Plugin Author Icegram

    (@icegram)

    @zakmichigan123

    Please update Email Subscribers to the latest version 3.4.8 and check if works.
    If not, contact us by writing from here along with a mention of this thread.

Viewing 5 replies - 16 through 20 (of 20 total)
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